Frequently Asked Questions

How does it work?

Go to our website and select your slingshot, complete online reservation, complete online waivers, arrive 20 minutes before your rental start time, complete a pre-ride inspection and evaluation, and enjoy!



What do I need?

  • You must have a current, valid U.S. or State driver's license.
  • Driver must be at least 25 years of age.
  • You must know how to drive a manual/standard transmission.
  • We require a valid credit card on file for the reservation.
  • If you are planning on traveling out of state, please check with state laws to see if they require a motorcycle license.


How many miles do I get with my rental?

Unlimited. All rentals come with NO mileage limit, however the vehicle CANNOT leave the United States of America.

What is the refund policy?

Customers will receive a full refund or credit with 48 hours notice of cancellation. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Cancellations that occur within 48 hours will receive credit only for a future reservation.  Contact us by phone to cancel or inquire about rescheduling.

Do you accept walk-ins?

We accept reservations online or by phone. If you want to reserve last minute, please call us to check for availability.

Fees and Taxes

On top of the daily rental fee, there is a $25 mandatory insurance charge per rental. This includes full coverage insurance to cover you in the event of an accident.


Taxes include the Bexar County Venue tax of 5% and a Motor Vehicle Rental tax of 10%. 



Are there any penalties for late returns?

If you are running late, please contact us! Returning a rental after the specified time results in a charge for the prorated amount that is lost. 

Are there any speed restrictions or governors?

No. However, you are required to follow all state and federal laws and we encourage you to drive responsibly. All of our units have a self reporting diagnostic device to ensure they are safe for you to drive!

Are there hourly rentals?

Currently the minimum rental period is 24 hours. The maximum rental period is 3 days. If you desire to rent one for longer, contact us!

Do you offer helmets for rent?

We offer helmets for rent for $10 each.

We currently only have full faced helmets. 


We also offer a bluetooth helmet upgrade for $10 each.

Are there any group discounts?

No. However, as our fleet grows, we will be offering specials in the future.

Legal

SLINGSHOT® IS A THREE-WHEELED MOTORCYCLE. IT IS NOT AN AUTOMOBILE AND DOES NOT MEET AUTOMOTIVE SAFETY STANDARDS. DRIVERS SHOULD ALWAYS WEAR HELMETS AND SEAT BELTS.